Ball Demand’s NYSEG & Con-Ed ‘Raise The Bar’
The Hurricane, which made landfall on Monday evening, left nearly 2 million New Yorkers without power. Those customers without power have been told it could take up to 10 days, or even a few weeks, before the power is restored.
“We applaud the first responders, law enforcement, fire and work crews working around the clock, yet according to the current predictions, utilities are expecting power restoration to take over a week — this is absolutely unacceptable, ten days is too damn long. We need the utilities to communicate more openly with the towns and local work crews and work in partnership. We also need the utilities to immediately provide real updates on their websites with estimated times for power restoration. When customers call the customer service lines, the utilities need to begin treating each case with precision and care. These are not numbers, these are people” said Senator Greg Ball. “At the highest level I am asking the utilities to heighten expectations and do whatever it takes to make the solution a matter of hours or days, not weeks. We have seniors and families that simply cannot go that long without adequate shelter.”
For more information or to speak with Senator Ball, please contact Joe Bachmeier at (845) 200-9716.